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SugarHouse Online Casino loyalty program

What you get

  • Earn points by wagering on real money casino games.
  • Climb the loyalty tiers and win virtual spins on the Prize Wheel. Each spin guarantees one of 12 available prizes.

The lowdown

In order to use the SugarHouse promo code, you must be a new customer. And, you will have to enter the code when signing up for the SugarHouse Pennsylvania or SugarHouse New Jersey website. However, the promo code is very easy to redeem and gives you access to the 100% first deposit match up to $250 welcome promotion. Having limited hours, in this case, means that SugarHouse casino New Jersey customer care team can be US-based and offer more involved service. A 4 out of 5 stars goes to SugarHouse. The SugarHouse New Jersey online casino is one of the most well-rounded casinos we’ve reviewed.

Players on SugarHouse Casino earn loyalty points in much the same manner that they do on other sites; by making wagers.

Points accrue at different rates, depending on the Return-To-Player of the game being played:

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  1. SugarHouse casino customer service. SugarHouse online casino has a variety of ways that you can use to contact it when faced with any glitch. They are: Email: You have to fill in an on-site contact form, and your issue will be resolved within 24 hours. Phone: You can also call the toll-free line available on the casino.
  2. SugarHouse NJ Customer Support: There’s a comprehensive FAQ section, and you can reach a customer service rep via live chat, phone and email. PlaySugarHouse NJ Casino Games: Live dealer games, virtual sports, more than 500 video slots, blackjack, roulette, baccarat and more are available.
  3. SugarHouse Casino has quickly become one of the leading gambling sites in the US and it was first launched in New Jersey three years after online gambling was legalized. Contact customer.

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  • 95% RTP: 1 point per $5 wagered.
  • 97.5% RTP: 1 point per $10 wagered.
  • 99% RTP: 1 point per $25 wagered.

Points are applied to a players tier status. At present, the site features 10 tiers, with monthly point requirements for each tier.

Tier levels

  • 1: 40 points
  • 2: 160 points
  • 3: 400 points
  • 4: 760 points
  • 5: 1,400 points
  • 6: 2,800 points
  • 7: 5,200 points
  • 8: 8,800 points
  • 9: 13,600 points
  • 10: 20,000 points
  • 10+: Contact support
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Pretty familiar stuff so far. But here’s where the loyalty system diverges from the norm.

Each time players reach a new tier, up to Tier 10, they receive one spin on the site’s Prize Wheel. There, they are guaranteed a random win ranging from one to a few hundred dollars. The higher the account level, the better the odds of hitting a larger bonus.

This model stands in some contrast to traditional models that increase cashback rates more predictably, but offer much lower rates to new players. Also, SugarHouse’s variable model just feels more exciting, both aesthetically, and via the fact that players will occasionally win big bonuses.

Sugarhouse Casino Customer Service

All in all, the SugarHouse Casino loyalty program is yet another perk that should immediately appeal to the casual gambler, and at least somewhat to the hardcore crowd.